Responsible for reviewing and underwriting consumer loans. Identifies, analyzes, and evaluates loan risks and approves, suspends or denies loan applications. Ensures that approved loans are within the terms of ICCU standards, procedures and regulatory underwriting guidelines.
The basic responsibilites are accounts payable, reconciling general ledger accounts, and serving as backup for share draft.
CALL CENTER REPRESENTATIVE
Provide general and specific information concerning credit union products and services. Serve the membership by providing services and information in a pleasant, professional and efficient manner via telephone Handle various transaction and service requests from members, for example: account and rate inquiries, acount transfers, loan payments, statement copies and debit/credit card troubleshooting.
Mus have excellent phone an customer service skills, ability to multi-task, and a working knowledge of a variety of financial products/services.
ICCU is seeking a talented individual with a strong track record of accomplishment to manage all facets of our consumer collection functions. Applicants must demonstrate at least five years of progressive growth with experience in leading people and implementing sound processes to reduce deliquency and charge off ratios. Thorough knowledge and experience required in FDCPA, Fair Housing Act, Bankruptcy, Repossessions and Foreclosures. Specific experience in sub-prime used autos and real estate foreclosure preferred. The selected candidate must be able to lead the collection team, develop their skillset and improve overall processes to ensure adherence to organizational objectives while consistently exceeding member expectations.
Please email your resume to Human Resource Manager, Gwenn Bosshardt, at Gwenn.Bosshardt@ilcomcu.org