Teleservices (Teller 4500)

What is Teller 4500?

ICCU's telephone account access system, Teller 4500, is your key to financial convenience. You can transfer funds between your accounts, verify check clearings, obtain current balances, and much more! All without waiting in line at the credit union. This FREE service is available 24 hours a day, seven days a week. Teller 4500 will easily guide you through your transactions in the privacy of your own home, office, or wherever you can access a touch tone phone.

Operating Instructions

To access Teller 4500 simply dial (815) 899-4500.

Steps to Follow

  1. Enter your Member Number followed by the # sign.
  2. Enter your Access Code followed by the # sign. Your initial Access Code will be the last four digits of the Primary member's social security number. For your protection, you should change your access code by following the system prompts when you first use Teller 4500.
  3. Enter a Service Code followed by the # sign.

Teller 4500 Tips

  • Remember to press the # sign after every entry.
  • When Teller 4500 asks for your ACCOUNT number, do not key in your member number. Please refer to your Member Statement for account numbers.
  • Transfers between Memberships (Cross Member Transfers) must be authorized by the credit union. Please visit any ICCU location to complete a Cross Member Transfer Authorization Form.

SERVICE CODES

Share Account Balance 111 Loan Payment from Share 211
Checking Account Balance 112 Loan Payment from Checking 212
Loan Account Balance 142 Loan Payment from Other 213
Checks Cleared 131 Loan Payment from LOC 214
Specific Check Cleared 133 Savings to Checking Transfer 221
Dividends Paid on Account 123 Checking to Savings Transfer 222
Interest Paid on Loan 143 List of Withdrawals 122
List of Deposits 121    

 

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